Shipping & Returns

Most jewelry pieces are available in stock and will be shipped within two days.

Within Botswana, all shipping is allocated according to zones. We use Sprint Couriers which delivers its parcels using overnight / the next day delivery to your doorstep.

Outside the country, we use Aramex,  which takes up to 3 working days. DHL UPS or FedEx may day up to 7+ working days. You may have to pay duty, also known as customs clearance.

Once your parcel has been dispatched you will be informed and your tracking number sent to you.

 

Our Exchange Policy

Any unworn item from our website may be exchanged only in the event it does not fit, within 3 days from the day of receipt.
– The item’s tag must be intact, not removed
– The item must be packed in the packaging it was received
– Ring size must be reconfirmed before the exchange can be completed

Please note you have to cover all sending charges.

Please note a refund can only be processed at the manager’s discretion.

WE ARE ON A MISSION TO BECOME YOUR DEFINITIVE ONLINE JEWELRY DESTINATION.